Customer Guide - How To Arrange Medical Treatment Abroad
In providing a quality service to our customers we have a guiding principle which is to "partner you all the way" during your treatment. This approach enables us to do the work of seeking the most appropriate medical treatment abroad for you, allowing you to focus on your health and well-being.
Our flexible, tailored and complete service will cater for all your needs whille ensuring you are treated at a quality medical centre, at an affordable price and with a service that exceeds your expectation.
Below is an outline of the steps that we take when organising your treatment to provide you with a seamless service from the day you enquire to the day you return home after having your treatment abroad.
Step 1
Complete a "Contact Form" for initial contact to be made. You are under no obligation at this stage. Alternatively please give us a call on +90 532 171 0281 (Whatsapp and Viber available) or send an e-mail to info@estehelp.com.
At this stage our aim is to provide you with the information and support that will allow you to decide whether having medical treatment abroad is the right option for you.
Step 2
Complete a simple medical history form which will allow us to match your requirements to one or a number of our associated medical centres.
Step 3
Should you decide to proceed, your accommodation and travel arrangements will be finalised and an Information pack will be issued to you. We can also at this stage where possible, organise for you to speak to one of our partners' medical staff beforehand.
Step 4
Fly to the medical centre where you will be met on arrival at the airport and driven to your accommodation or the medical centre. Our medical centre is located near major airports.
Step 5
Attend a pre-consultation meeting with the doctor, surgeon or specialist looking after your treatment. We will arrange for you to be picked up from your hotel if you are not staying at the medical centre.
Step 6
At this stage, your medical treatment will be carried out. We will also be able to give progress updates to your family and friends at home if you want.
Step 7
Recuperate in the medical centre or at your hotel before flying home.
Step 8
Estehelp will ensure that all medical reports are received from the hospital and will provide support 6 months after your treatment if you need.